Returns & Exchanges

At VOMP, we’re a small business and appreciate your support. Please read our returns policy carefully before making a purchase.

Returns

We accept returns within 14 days of receiving your order if your item arrives damaged or faulty.

To be eligible for a return:

• Items must be unworn, unwashed, and in their original condition.
• All original tags must still be attached.
• Items must be free from makeup, fake tan, deodorant marks, perfume, pet hair, or any other signs of wear.
• We reserve the right to decline a return if the item does not meet our quality standards upon inspection.

Exchanges

We do not offer refunds for change of mind or incorrect sizing.

If you require a different size, we are happy to offer a size exchange (subject to stock availability) within 14 days of receiving your order, provided the item meets the conditions above.

If your requested exchange size is unavailable, we may offer store credit or a full refund once your original item has been received and inspected.

Return Shipping

Customers are responsible for all return shipping costs, including exchanges, unless the item received is faulty or damaged.

We recommend using a tracked shipping service, as we cannot be held responsible for returns lost in transit.

Damaged or Incorrect Items

If your order arrives damaged, faulty, or you receive the wrong item, please contact us within 14 days of delivery with your order number and clear photos of the issue so we can resolve it as quickly as possible.